We went to Quicken 2017 recently, to see if it would fix the problem (after hours and hours of trying to fix it, two weeks in a row), and it still happens. Cannot tell you the number of endless hours over the past 8 months we've spent just trying to get simple transaction downloads to happen when requested from Quicken. Nice eh? Send strangers who sell software everything about you without already feeling to good about them! The software worked for months, then again it began the hours of failure and trying to download successfully bank information/transactions. At one point I was told the database group would have to look at my uploaded configs/file so they could figure it out. Quicken 2016 was purchased last year, to try and fix the issue when it wouldn't go away at some point (had tried every workaround - including dropping accounts out of Express Web/One Step Update & putting back in, and changing bank passwords and changing Quicken account passwords, and changing Vault password, etc.all the typical Customer Support efforts).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |